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22nd August 2018

Zenith Networks, the Belfast based Information Technology company is partnering with easyHotel which opened its doors in the city last week. Zenith is providing the IT infrastructure and support which underpins the new hotel, that has seen occupancy rates in excess of 90 percent during its first weeks in business.

Martin Lyons from Zenith Networks said the new deal with easyHotel is the latest in a series of partnerships within the hospitality industry across Northern Ireland, with an emphasis on greater Belfast and the Northwest. Where Zenith is the core IT service provider they provide an IT platform and ongoing support which underpins everything from the booking service to the guest wifi.

He said, ‘Working with the team at easyHotel Belfast was quite a challenge given the tight timelines around the launch date and the amount of work we had to do with various stakeholders within the project. The Directors had a vision that saw extensive use of technology to make the hotel experience as simple and easy as possible for the guests while also delivering service and value. As an IT company focused on value and service to our own clients, this was a vision we easily related to. The tourism sector is thriving locally and we continue to develop our expertise within this market which is driving growth for Zenith.’

Director of EasyHotel David Crowe paid tribute to the approach of Zenith in delivering their IT needs.

‘We could not have asked for a more reliable, efficient service from a provider who speaks in plain English rather than IT jargon, than we got from Zenith. In the final weeks prior to opening there was a lot to get done and it was important that we had suppliers on board who acted more like partners and that is where Zenith stepped up. I am not an IT expert and I don’t want to be one. I do know about delivering a customer experience, so while I concentrate on that I can leave the IT to Zenith. It is important to us to have a local service provider and I know I can call on Martin and his team whenever we need them and the response will be quick and efficient.’

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